Privacy Policy

Impossible Arts is committed to ensuring that your privacy is protected. Should you to provide certain information to us by which you can be identified, then you can be assured that it will only be used in accordance with this privacy statement.

We may occasionally change this policy by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

The last update to this page was 23 May 2018

 

What is Impossible Arts?

Impossible is an Unincorporated Association that is based at The Watershed, 22 Bridge St, Slaithwaite, Huddersfield, HD7 5JN

You can ask to see the data we hold on you, ask for corrections to be made, ask for data deletion, and so on,  by list@impossible.org.uk. You can also contact the organisation at arts@impossible.org.uk with other questions, comments or complaints.

Impossible Arts Data Protection Officer and Data Processor is Chris Squire, Director.

 

What we collect

We may collect the following information:

  • name and job title, organisation
  • contact information including email address, postal address and mobile number
  • demographic information such as postcode, preferences and interests
  • other information relevant to artform interests,  arts council region, event dates and type

 

What we do with the information we gather

We require this information to understand your needs and provide you with a better service for the following reasons:

  • internal record keeping
  • to keep accurate and safe records about our transactions
  • we may use the information to improve our products and services
  • if you have opted in, we may periodically send promotional emails about events or projects or other information which we think you may find interesting using the email address which you have provided
  • if you have opted in, we may also use your information to contact you for market research purposes – we may contact you by email, phone, SMS, fax or post

 

where and how we will store your data

Your data is held securely on a PC in password protected files and on a password protected laptop. There is an external back-up hard-drive. Data is also held on on-line Banking with our Bank and access is restricted one person with PIN protection and individual ID.

Mailing-list data is held by MailChimp, some data is gathered by SurveyMonkey. Both of which are fully GDPR compliant.

 

how we process your data

All personal information is processed and stored securely in accordance to your preferences.

If you have opted to receive information from us, the information will be used for the purpose of contacting you about our news and upcoming events

Demographic information such as postcode, preferences and interests, as well as any responses and feedback to events on surveys such as quotes about what you liked best; may be used in internal and external reports and publications. This information provided will remain anonymous unless you allow us to quote you.

 

preferences

If you have opted to receive information from us, you can unsubscribe by clicking on the link at the bottom of any email received from us or email your request to list@impossible.org.uk

 

legitimate interests

Impossible Arts may hold your personal data or contact you for legitimate interests. Legitimate interests are those which the individual would reasonably expect and which have a minimal privacy impact, or where there is a compelling justification for the processing. We understand our responsibility to protect individual’s interests, and information is stored and processed securely and will not be used in ways the individual would find intrusive or cause harm. Legitimate interests include updating parties about news and opportunities we have identified as relevant to them.

 

right to access personal information

You have a right to request what personal data we hold on you and how we store it. To make a request please email list@impossible.org.uk or post your request to Impossible Arts, The Watershed, 22 Bridge St, Slaithwaite, Huddersfield, HD7 5JN. Your request will be completed within 28 days.

 

right to be forgotten

Individuals have the right to request to be forgotten. When this request is made we will remove all personal data from our records permanently.

To make a request please email us. Your request will be completed within 28 days.

 

ONLINE Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

 

How we use cookies

We use cookies to ensure that we give you the best experience on our website. Our website does work without cookies, but you will lose some features and functionality if you choose to disable cookies.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not.

A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

 

Links to other websites

Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information, which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

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